Business Support

Recruiting for roles that support the running of a business

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Hiring for Commercial Jobs

Whatever business or industry you work or operate within, there are positions that are essential to support the running of that business and developing its growth.

The ASC Business Support team have a long history of providing candidates for permanent and temporary/interim commercial jobs with our clients across our core sectors. The team focus on key areas (disciplines) within our core sectors to hone their knowledge and provide a truly relevant service for those looking for a job or to hire.

Business Support Disciplines and Typical Roles

Sales
Account Management, Sales Support, Telesales, Technical Sales, BDM, Management

Marketing
Traditional Marketing, Digital Marketing, PR, Account Management, Management

HR
HR Support, HR Admin, Advisor, Management, Compensation & Benefits, Learning & Development

Accounting & Finance
Payroll, Credit Control, Management, Full/Part Qualified Accountant, Assistant, Analyst, Purchase Ledger

Office & Admin Support
PA, Administrator, Secretary, Bid Manager, Pricing Analyst

Customer Service
Advisor, Representative, Agent, Coordinator, Customer Service with languages, Management

We are also able to provide recruitment services for Executive level positions within the disciplines above. Please visit our Executive Pages to find out how we approach executive level recruitment.

Looking for a job?

If you’re looking for a new job, speaking to a consultant who is extremely knowledgeable of the job and industry you’re interested in, can support you to find what is right for you. Not only this but all of our consultants want to get to know you to ensure you’re matched with a company that best fits your ambitions. Find out more about how we work with candidates on our job seekers page.

 Search for your next job today!

Register your details with us and you’ll receive regular job alerts, career advice and industry insights.

Looking to hire?

As our consultants have a clear focus on our core sectors, they really do understand the types of candidates required for your business. This isn’t just about skills, but looking for those who have experience working within your sector environment and have the personality to match which will lead to retaining a new hire. 

For the Business Support Team at ASC, it means so much to hear back from candidate’s years’ after they were recruited. There have been a number of candidates who have also become clients due to the service they received originally.

If you’d like support with your business roles, get in touch with this fantastic team today or register your details and one of our friendly consultants will be in touch.

Learn more about our recruitment services and how we support employers.

 

Meet the Team

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Roxsamme Wilson

01527 60070

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Business Support Jobs

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Admin/Project Support (TEMP)

£10 - £11 per hour

Are you an experienced administrator who has knowledge working within a manufacturing environment? Have you worked with management systems? Are you looking to work for an ever-growing, sustainable company? Then we want to hear from you!

The company is a successful steel manufacturer who prides themselves on using sustainable and recycled resources, making them the largest eco-friendly company in their field.

You will be responsible for:

  • Supporting a transfer of business using company's management system
  • Supporting other areas of the business with system training
  • Accurately input information and transfer data

We would love to hear from you if you have had the following experience:

  • Strong IT skills is essential!
  • Experience with management systems (manufacturing background)
  • Ability to think on your feet and work with own initiative

This job is paying up to £11.50 per hour depending on experience and is aiming to last around 6 months initially

If you're interested hearing more about the role then please apply online today!

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your details on our talent management system to consider you for future opportunities.

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Business Development

£18000 - £23000 per annum commission Bens

New Business Development Executive is required to work for our very successful small friendly and proud software solution provider. They provide support, training and a friendly working environment for you to be successful.

Responsibilities

  • Provide software solutions and services to SME's
  • Execute Sales Transactions, negotiate and close deals
  • Build customer relationships
  • Monitor client satisfaction

Our client will consider candidates who have previously worked within a New Business Development, Software Sales, Internal Sales, B2B role who have excellent interpersonal skills, the ability to learn new products and sell to suitable customers/clients.

You will converse well with customers listening to their business needs/pain points in order to sell the correct product/solution.

You will be rewarded with a great working environment where you will be supported and encouraged with the opportunity of earning un-capped commission.

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your details on our talent management system to consider you for future opportunities.

contact

Leigh Fountain

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Finance and Operations Assistant

£18000 - £20000 per annum

Finance and Operations assistant required for a highly regarded solution provider who offer a small friendly proud working environment with the opportunity to work in a varied role across both Finance and Administration.

Responsibilities

  • Raising sales invoices and Purchase Orders
  • Reconciling direct debits
  • analysis to ensure monthly account transactions are correct
  • Placing order that come in online
  • Deal with the post
  • record stock
  • customer service
  • producing analysis reports (Excel - V-look ups and Pivot tables)
  • producing operational reports

We would be keen to hear from candidates who have worked within a similar role or has academic experience within a Business or Finance subject (or both) has a strong passion in Finance and Business, an eye for detail, be a true team player, have a flexible attitude and be hard working and have experience of Excel (V-look ups and Pivot Tables).

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your details on our talent management system to consider you for future opportunities.

contact

Leigh Fountain

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Payroll Coordinator

£10 - £12 per hour

Payroll & Benefits Coordinator

Ongoing Temporary role for 6-12 months

Temp Rate - £11-12.50 per hour, depending on experience

Manufacturing company based in Halesowen

Job summary

  • You will be a first point of contact for employee Payroll queries.
  • Liaise with the Payroll Provider to address and resolve any Payroll queries in a timely manner.
  • You will ensure the Payroll timetable is adhered to through timely and accurate communication with the Payroll Provider
  • You will establish strong communication with stakeholders, including individual site contacts guiding them through the requirements to ensure compliance to payroll schedules. Working closely with Finance colleagues to facilitate payments.
  • You will provide the Payroll Provider with Payroll changes/variable data via the online portal in a format suitable for importing and provide new employee details to enable the RTI to be submitted.
  • You may be required to calculate Payroll adjustments for salary changes and starter/leaver adjustments (in conjunction with the Outsourced Payroll Provider).
  • You will monitor and retain instructions for changes to the Payroll and check the Payroll reports against the information supplied; ensuring a robust audit trail.
  • Work with colleagues to identify and improve processes.
  • Facilitate the sign-off of the FPS for each Payroll entity.
  • You will be a 'go to person' for Pensions (DC Scheme), Reporting (Finance / P11D), Third Party Vendors and Time and Attendance (Kronos).
  • You will support administration relating to other Benefits including Pensions, Life Assurance, Car Policy.

Your profile

  • Experience in a Payroll environment with knowledge of Payroll 'rules and procedures' and PAYE. Working with varied types of payroll would be an advantage including Production environments and staff payrolls.
  • Able to process manual payroll calculations.
  • Administration knowledge and experience on DB and DC pension schemes
  • Strong administration skills, coupled with attention to detail and strong organisational skills.
  • An excellent communicator with internal (Businesses, Finance, HR) and external partners (Payroll Provider, DC Scheme Administrators, CVS).
  • The ability to work under pressure, strong problem-solving abilities and time management skills are a pre-requisite to succeed in this role.
  • You will be proficient in IT systems with a willingness to undertake new tasks as and when required.
  • Experience with extracting data from HR and Time & Attendance systems would be beneficial.
  • Understanding of payrolls in Ireland would be beneficial.
  • You may be required to travel to UK sites and partner premises as and when necessary.

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your CV on file to consider you for future opportunities.

ASC Connections is a leading recruitment business specialising within areas of Engineering & Manufacturing, IT and Supply Chain & Procurement. We also recruit for Business Support roles & Executive level positions. We operate as an Employment Business or an Employment Agency for all temporary and permanent roles respectively.

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Customer Service Advisor - FRENCH SPEAKING

FLUENT FRENCH SPEAKER NEEDED!

Are you fluent in French and have a desire to deliver strong customer service? Are you looking to work for a vibrant, dynamic company who is the leader in their field? Then we want to hear from you!

The company is a successful online beauty retailer that has established itself as the market leader in the last ten years. They have a wide range of premium products and are renowned for delivering the highest level of customer service.

You will be responsible for:

  • Resolving queries/issues from customers in France and the UK
  • Aim to deliver first-time query resolution whilst ensuring a positive experience at all times
  • Work on any delivery issues from the third party delivery company and parcel carriers.
  • Accurately input information onto the company system

We would love to hear from you if you have had the following experience:

  • Dealing with customers through various channels of communication eg. phone, email, live chat and social media.
  • You may have worked as a customer service advisor, call handler, contact centre advisor, service advisor or service representative.
  • Experience in working with a range of CRM systems eg. Zendesk

Benefits:

  • This job is paying up to £21,000, plus discretionary bonus when the company meets financial targets.
  • Staff discount on company products.
  • 22 days rising to 25 days the longer you're there.
  • Early Friday finish on selected dates throughout the year.
  • Rewards for long-term employment.
  • Excellent training and career progression opportunities.

This job is easily commutable to anyone living in and around Northampton who owns their own transport.

If you're interested hearing more about the role then please apply online today!

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your CV on file to consider you for future opportunities.

ASC Connections is a leading recruitment business specialising within areas of Engineering & Manufacturing, IT and Supply Chain & Procurement. We also recruit for Business Support roles & Executive level positions. We operate as an Employment Business or an Employment Agency for all temporary and permanent roles respectively.

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Customer Service Advisor - FRENCH SPEAKING

FLUENT FRENCH SPEAKER NEEDED!

Are you fluent in French and have a desire to deliver strong customer service? Are you looking to work for a vibrant, dynamic company who is the leader in their field? Then we want to hear from you!

The company is a successful online beauty retailer that has established itself as the market leader in the last ten years. They have a wide range of premium products and are renowned for delivering the highest level of customer service.

You will be responsible for:

  • Resolving queries/issues from customers in France and the UK
  • Aim to deliver first-time query resolution whilst ensuring a positive experience at all times
  • Work on any delivery issues from the third party delivery company and parcel carriers.
  • Accurately input information onto the company system

We would love to hear from you if you have had the following experience:

  • Dealing with customers through various channels of communication eg. phone, email, live chat and social media.
  • You may have worked as a customer service advisor, call handler, contact centre advisor, service advisor or service representative.
  • Experience in working with a range of CRM systems eg. Zendesk

Benefits:

  • This job is paying up to £21,000, plus discretionary bonus when the company meets financial targets.
  • Staff discount on company products.
  • 22 days rising to 25 days the longer you're there.
  • Early Friday finish on selected dates throughout the year.
  • Rewards for long-term employment.
  • Excellent training and career progression opportunities.

This job is easily commutable to anyone living in and around Northampton who owns their own transport.

If you're interested hearing more about the role then please apply online today!

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your CV on file to consider you for future opportunities.

ASC Connections is a leading recruitment business specialising within areas of Engineering & Manufacturing, IT and Supply Chain & Procurement. We also recruit for Business Support roles & Executive level positions. We operate as an Employment Business or an Employment Agency for all temporary and permanent roles respectively.

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Business Development Co-Ordinator

Up to £22000 per annum Bonus

Are you passionate about Sales? Do you come from a flooring background?

Want to progress your career in a rapidly expanding company?

If yes to the above, then this is the company for you!

We have have an exciting opportunity in the Leicestershire office for a Business Development Coordinator to join our prestigious client's national business within the manufacturing and distribution flooring industry.

The main purpose of this role is developing new business through flooring contractors & selling our clients products.

What we are looking for:-

  • Strong sales background within the flooring industry (desirable)
  • Commercial awareness
  • A proven sales track record
  • Excellent verbal & written communication skills
  • Logistic background (desirable)
  • Computer literate in Microsoft Office, Excel, PowerPoint & Outlook
  • Attention to detail

Benefits:-

  • Competitive salary
  • Good working hours:- Monday-Friday
  • Be part of a large scale organisation with prospering opportunities
  • On site parking
  • Pension
  • Flexibility
  • Good Bonus Scheme (Twice per year)

If you feel as though the above vacancy would live up to your expectations and you are more importantly suited to the role, please submit your CV immediately.

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your CV on file to consider you for future opportunities.

ASC Connections is a leading recruitment business specialising within areas of Technical, Business and IT services. We operate as an Employment Business or an Employment Agency for all temporary and permanent roles respectively.

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your CV on file to consider you for future opportunities.

ASC Connections is a leading recruitment business specialising within areas of Engineering & Manufacturing, IT and Supply Chain & Procurement. We also recruit for Business Support roles & Executive level positions. We operate as an Employment Business or an Employment Agency for all temporary and permanent roles respectively.

contact

Roxsamme Wilson

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Administrator

£18000 - £20000 per annum

Are you passionate about Administration? Do you yearn for a fast paced exciting opportunity?

Want to progress your career in a rapidly expanding manufacturing company?

If yes to the above, then this is the company for you!

We have have an exciting opportunity in the Redditch office, for an Administrator to join our prestigious client's national business within the manufacturing/logistic's industry.

The main purpose of this role is supporting the sales office with general office administration duties and also dealing with some customer service enquiries.

What we are looking for:-

  • Enthusiastic, motivated & well organised individual
  • Experienced in Administration
  • Able to work independently or as part of a team
  • Excellent verbal & written communication skills
  • Proficient in using Excel, Microsoft Office, Power Point & Publisher

Benefits:-

  • Competitive salary
  • Good working hours:- Monday-Thursday (8:00am-17:00pm) & Friday (8:00am-12:45pm)
  • On site parking
  • 33 days holiday inc. statuary bank holidays

If you feel as though the above vacancy would live up to your expectations and you are more importantly suited to the role, please submit your CV immediately.

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your CV on file to consider you for future opportunities.

ASC Connections is a leading recruitment business specialising within areas of Technical, Business and IT services. We operate as an Employment Business or an Employment Agency for all temporary and permanent roles respectively.

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your CV on file to consider you for future opportunities.

ASC Connections is a leading recruitment business specialising within areas of Engineering & Manufacturing, IT and Supply Chain & Procurement. We also recruit for Business Support roles & Executive level positions. We operate as an Employment Business or an Employment Agency for all temporary and permanent roles respectively.

contact

Roxsamme Wilson

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Customer Service Advisor

£17000 - £18000 per annum

FLUENT FRENCH SPEAKER NEEDED!

Are you fluent in French and have a desire to deliver strong customer service? Are you looking to work for a vibrant, dynamic company who is the leader in their field? Then we want to hear from you!

The company are specialists in digital advertising and have an exceptional portfolio of established blue chip clients.

You will be responsible for:

  • Providing system support for customers in France and the UK
  • Aim to deliver first-time query resolution whilst ensuring a positive experience at all times
  • Work on any sign issues flagged up by the system
  • Issuing paperwork for faulty parts
  • Co-ordinating annual maintenance visits to all signs
  • Produce daily, weekly and monthly reports of support activity

We would love to hear from you if you have had the following experience:

  • Dealing with customers through various channels of communication eg. phone and email
  • You may have worked as a customer service advisor, call handler, contact centre advisor, service advisor or service representative.
  • Flexible for shifts

If you're interested hearing more about the role then please apply online today!

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your CV on file to consider you for future opportunities.

ASC Connections is a leading recruitment business specialising within areas of Engineering & Manufacturing, IT and Supply Chain & Procurement. We also recruit for Business Support roles & Executive level positions. We operate as an Employment Business or an Employment Agency for all temporary and permanent roles respectively.

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Senior Escalation Manager

Pension, Healthcare

Experienced in handling serious and complex customer issues/cases, be comfortable with communicating and negotiating with customer's at the most senior level. An opportunity to attend the all-expenses paid holiday to Spain and quarterly socials. Ability to liaise with lawyers, insurers and Directors to agree strategy and approach to cases.

Senior Escalation Managers Experience & Responsibilities:

  • Respond to complaints from customers and escalations from within the business
  • Triage cases in order to identify those that can be dealt with elsewhere in the business
  • Engage with customers to understand and document their issues
  • Plan and agree the resolution of issues and co-ordinate resources across the business.
  • Meet with senior managers or directors at customers to understand their issues, discuss and negotiate resolution plans and recover business goodwill
  • Negotiate and agree settlement or contractual exit terms where appropriate

I would be keen to hear from you if you have worked in one of the following roles: Senior Escalation Manager, Senior Complaints Manager, Senior Customer Services Manager, Senior Problem Manager, Complex Complaints Manager, Head of Casework or a Major Incident Manager as you will need to be able to demonstrate the ability to turn a customer from a complainant to an advocate.

Senior Escalation Managers Benefits: 25 days holiday, matched contributory pension, healthcare, quarterly socials. With a competitive salary of £50,000 - 60,000, I would like to hear from you if you are seeking your next challenge, please click on the link to find out more.

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your CV on file to consider you for future opportunities.

ASC Connections is a leading recruitment business specialising within areas of Engineering & Manufacturing, IT and Supply Chain & Procurement. We also recruit for Business Support roles & Executive level positions. We operate as an Employment Business or an Employment Agency for all temporary and permanent roles respectively.

contact

Sam Griffin

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