Meet The Team

Leigh Fountain

Recruitment Consultant Phone: 02476 309090

Sector Focus: IT
Disciplines: Support | Business Analysis | Management | Testing | Systems Architecture | Development

I am an IT Account Manager/Recruitment Consultant covering all levels of roles for contract, permanent and temporary hiring requirements. I focus predominately within the Midlands but do occasinally work within other areas of the UK. 

I have been within IT recruitment for over 25 years and still enjoy the fact it is constantly evolving and new skills and trends are always emerging.  I have really enjoyed building personal relationships throughout the years with both candidates and clients as I appreciate just how important this is to be successful. 

It's been great working at ASC as we have some fantastic clients that I am able to provide a very personable service to. I'm proud to be part of a company that provides an excellent all round recruitment service to both clients and candidates.  We have a very solid team that have worked together for many years and we have a huge amount of respect for each other.

I couldn't live without....

family, gin and chocolate

I also have a phobia of....

birds!

 
 
 
 

LEIGH FOUNTAIN JOBS

 
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Business Development

£18000 - £23000 per annum commission Bens

New Business Development Executive is required to work for our very successful small friendly and proud software solution provider. They provide support, training and a friendly working environment for you to be successful.

Responsibilities

  • Provide software solutions and services to SME's
  • Execute Sales Transactions, negotiate and close deals
  • Build customer relationships
  • Monitor client satisfaction

Our client will consider candidates who have previously worked within a New Business Development, Software Sales, Internal Sales, B2B role who have excellent interpersonal skills, the ability to learn new products and sell to suitable customers/clients.

You will converse well with customers listening to their business needs/pain points in order to sell the correct product/solution.

You will be rewarded with a great working environment where you will be supported and encouraged with the opportunity of earning un-capped commission.

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your details on our talent management system to consider you for future opportunities.

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Leigh Fountain

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Support Engineer

£25000 - £28000 per annum shift allowance Bens

Our dynamic growing Managed Service provider is looking for a passionate support engineer to join their friendly, supportive, expanding team where you will work a shift of Monday to Friday either 3pm to 11pm or 11pm to 7am.

Responsibilities

  • To be focused on clients support needs
  • Take ownership of incidents and manage them through to resolution
  • Supporting Office 365
  • Ms Office, Exchange, Windows Servers, Server Virtualisation (Hyper V/VMware), LAN, WAN, Cisco etc
  • Providing Service Desk and some NOC monitoring

I am keen to hear from Support Engineers, Service Desk, NOC and 2nd Line support engineers who are looking for a new and exciting challenge in a growing friendly organisation with good benefits and opportunities to progress.

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your details on our talent management system to consider you for future opportunities.

contact

Leigh Fountain

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Finance Manager

£30000 - £35000 per annum Benefits

Finance Manager

We are looking for a finance manager with experience across Sales, Purchase Ledger and Nominal Journals to be responsible for all areas of the finance function from inputting invoices, reconciling bank accounts, to helping prepare management reports.

The position is for an individual who has high-level experience in a Finance background with very keen attention to detail and who is capable of operating in a fast moving environment. With full exposure of Sales and Purchase Ledger as well as Nominal experience.

Essential skills:

  • Relevant work experience and achieving a high level of accuracy
  • Experience across Sales, Purchase Ledger and Nominal Journals
  • A strong and passionate interest in Finance/Business and getting things right
  • A desire to achieve and progress in work and as a person
  • Hard work and determination
  • Need to be able to work independently and as part of team
  • Excellent Excel skills are essential

The successful candidate will have experience in a high volume transactions and reconciliations. You will be used to meeting tight deadlines, and your amazing attention to detail will help you achieve the exceptional levels of accuracy we require.

Duties Include:

  • Daily tasks - banking, cashflow, budgeting and forecasting
  • Monthly Profit and Loss reporting and other Management reports
  • Supplier payment preparation and pre-authorisation payment
  • Daily and Monthly Bank and Credit Card reconciliations
  • Weekly and Monthly Debtors and Creditors
  • Monitoring and reconciling 'software subscription' payments to our vendors
  • Calculation of deferred income
  • Posting of Nominal Journals
  • Reconciling our Direct Debit system to make sure all monies are actually collected
  • Raising Sales Invoices and Purchase Orders (cover and busy times)
  • Monthly staff expenses analysis, posting to accounts and re-billing to customers
  • Calculating commission for the sales staff
  • Credit Control
  • Credit checking

We are looking for candidates that are adaptable, have an inquisitive and positive attitude and are able to use their own initiative. Excellent Excel skills are essential (including the use of v look-ups and pivot tables) and high volume reconciliations experience is essential.

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your CV on file to consider you for future opportunities.

ASC Connections is a leading recruitment business specialising within areas of Technical, Business and IT services. We operate as an Employment Business or an Employment Agency for all temporary and permanent roles respectively.

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Leigh Fountain

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Service Desk Team Lead

£28000 - £35000 per annum Benefits

Our friendly MSP is looking for a Service Desk Team Lead to support the team and a number of their clients across various sectors within a cloud based infrastructure environment.

Key Skills

  • Previous experience of providing Senior Support/Service Desk Lead (high level Fixes as well as dealing with day to day tickets) within a cloud based environment ideally for an MSP or within a fast paced client focused environment.
  • Experience of Supporting Cloud, Office 365, Azure, Exchange, AD, LAN, WAN, Windows Server, security etc
  • Excellent communication skills able to communicate at all levels.
  • Awareness of Project Delivery.

You will work 8.30am till 5.30pm Monday to Friday with additional on call 1 week in 3 where additional payment will be given

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your details on our talent management system to consider you for future opportunities.

contact

Leigh Fountain

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Support Engineer

£23000 - £26000 per annum Benefits

Excellent career opportunity in a team orientated friendly, happy working support environment. Working for an MSP (Managed Service Provider) who are highly thought of within the industry and provide an excellent working environment with the chance to build on your career. Every team member is valued. Our MSP provider provides cloud based solutions to various clients across all sectors and is looking to expand their support team.

Role

  • Providing 1st/2nd Line Support
  • Cloud based solutions - Azure, AWS etc
  • Virtualised platforms
  • Working closely with customers

To be successful within this role I would be keen to speak to candidates with experience of working for an MSP (managed service provider) supporting cloud based environments as one of the following, Service Desk, 2nd Line Support, Cloud Engineer, Service Engineer or Infrastructure engineer.

In return you will be working for a highly thought of MSP who provide great career progression a salary between £23-£25k pa, based in Welwyn garden city, various shifts available, holiday, sick and overtime.

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your CV on file to consider you for future opportunities.

ASC Connections is a leading recruitment business specialising within areas of Engineering & Manufacturing, IT and Supply Chain & Procurement. We also recruit for Business Support roles & Executive level positions. We operate as an Employment Business or an Employment Agency for all temporary and permanent roles respectively.

contact

Leigh Fountain

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Managed Standard Service Technical Lead

£48000 - £58000 per annum

IDAM - Technical Specialist

Identity and Authentication Management (IDAM) IT Specialist provides senior level technical support services to users and organizations for the IDAM Standard Service. T

About the role

Provides technical information and support on the evaluation, installation, acquisition and use of the IDAM Standard Service.

  • Works with Problem Management to documents root cause and potential solutions to problems and recommends changes (including fundamental ones) to system configurations to prevent recurrences.
  • Evaluates usage patterns and recommends methods for improving the information on the Incident and problem resolution knowledge base.
  • Manages, establishes and troubleshoots issues with using the IDAM Standard Service, including detailing issues in service process/procedure and recommending improvements.
  • Plans and schedules installation and configuration of the IDAM Standard Service Installation Service Requests, as well as customer self-service methods and practices for troubleshooting, recovering and improving the IDAM Standard Service usage.
  • Implements new functions and facilitates migration to more modern platforms supporting the IDAM Standard Service, testing and implementing new releases and providing team training on operating the upgraded service.
  • Coaches the Customer Services team in the selection and application of appropriate incident/problem solving methods and techniques associated with the specific IDAM Standard Service, providing advice on work methods, practices and procedures, and assists the team and/or individual members in identifying the parameters of a viable solution.
  • Serves as consultant in specialty areas related to that concern a variety of functional operations associated to the IDAM Standard Service and provides technical assistance, advice and training related to IDAM Standard Services operation to employees and customers.
  • Identifies, distributes and actions workload and tasks across operations teams and delivery partners in accordance with established Service Request workflows.
  • Prepares reports and maintains records of work accomplishments and administrative information in support of Service Request completions
  • Defines and establishes targets and timelines for the completion of workpackage requests, tasks, and activities as the technical support lead, drafting technical and/or administrative documentation as required to support contingency plans, risk assessments for delivery and Service Acceptance (if non-standard).
  • Monitor and report on the status and progress of Service requests and workpackage delivery, checking on work in progress and reviewing completed work to see that work priorities, methods, deadlines and quality have been met.
  • Coordinates and oversees the development of IDAM Standard Service documentation on deliveries to customers (internal and/or external)
  • Supports planning and delivery IDAM Standard Service support services, including installation, configuration, troubleshooting, customer assistance and/or training, in response to customer requests.
  • If requested/required articulates and communicates to delivery partners the assignment, workpackage, problem to be solved, actionable events, milestones, and/or delivery issues under review, and deadlines and time frames for completion.


The succesfful candidate will have experience of

  • Demonstrable experience of working within the scope of the IDAM Standard Service, able to demonstrate a track record of providing technical support at an experienced level to internal and external teams.
  • The IDAM Technical Specialist will have good knowledge of supporting Identity and Authentication Management (IDAM) services, including but not limited to: Network Access Management tools, Microsoft Active Directory, LDAP services, Microsoft Identity Manager, 2FA, Global Protect, Verisign VIP, RSA tokens, Oracle Access Manager, Privileged Account Management tools and other tools as deployed in the business to identify users and their access rights. ITS currently uses tools from a broad number of providers and expertise/experience with current and common IDAM tools would be beneficial.
  • Analytical ability combined with a comprehensive technical knowledge of the functions, processes, and principles
  • Comprehensive knowledge of organisation resources and methods sufficient to plan and execute work activities and schedule tasks to meet agreed target deadlines.
  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, customer staff, individuals who work for Serco, or partner organisations) to assess provide information or assistance, resolve their problems, or satisfy their expectations; knows about available IDAM Standard Services (and variants); is committed to providing quality support and high quality IDAM Standard Services.

Due to the nature of the role you will be required to undergo security clearance for this role. You will also need to have a driving licence.

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your CV on file to consider you for future opportunities.

ASC Connections is a leading recruitment business specialising within areas of Engineering & Manufacturing, IT and Supply Chain & Procurement. We also recruit for Business Support roles & Executive level positions. We operate as an Employment Business or an Employment Agency for all temporary and permanent roles respectively.

contact

Leigh Fountain

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