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Parts Advisor/Technician

Job Reference: LB/HQ00032686_1536927507
Location: West Midlands
Discipline: Customer Service
Salary Range:

£18000 to 22000 per Annum

Job Type: Permanent
 
 

Parts Advisor/Technician

West Bromwich

£18-22k, depending on experience

The Company

We are working alongside a successful automotive company who are looking to recruit a Parts Technician/Advisor to join their busy office based in the West Midlands. You will be responsible for answering incoming calls from customers, taking orders, answer inquiries, complaint handling and serving customers at the trade counter. If you have a background within the automotive parts industry, have good knowledge of parts and components and have good customer service skills and are looking for your next challenge then this could be the perfect role for you!

Main Duties

* Answering inbound calls, customer inquiries & complaints via phone and email
* Manage trade counter enquiries, whilst providing product knowledge and advice to customers
* Process orders, forms and applications
* Update existing customer information as well as adding new customers

Requirements

* Good knowledge and understanding of Microsoft packages
* Good customer service skills
* Previous experience in the commercial automotive parts industry, ideally within HGV Vans or trucks parts.



Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your CV on file to consider you for future opportunities.

ASC Connections is a leading recruitment business specialising within areas of Technical, Business and IT services. We operate as an Employment Business or an Employment Agency for all temporary and permanent roles respectively.

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