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Customer Service Agent - Temp to Perm

Job Reference: HQ/LB00032830_1539248870
Location: West Midlands
Discipline: Customer Service
Salary Range:

£10.76 to 10.76 per Hour

Job Type: Permanent

Customer Service Agent

Temp to Perm - 37.5 hour week


£10.76 per hour

8.30am to 4.45pm Mon to Thurs and earlier finish on a Friday

A Customer Service Agent is required to provide the highest standards of customer service to this automotive company's diverse customer base. The role will be based at their offices in Birmingham Business Park.

The role is initially temporary but will become permanent if performance is satisfactory.

The Customer Service team is very much viewed by the business as the talent pool for the future and brings all the opportunities a global organisation can offer.

Successfully shortlisted applicants for the Customer Service Agent role will be required to undertake a telephone and face-to-face interview with ASC and complete some online tests. If you are successful, you will be required to attend an assessment centre at the company.

The key requirements/duties for the Customer Service Agent include:

* Customer interaction, face to face and telephone, resolving queries
* Managing orders through to delivery
* Managing customer queries through to resolution
* Handling orders/deliveries and communicate any changes
* Team Player

The successful Customer Service Agent will ideally have previous experience of a similar role, preferably within a business to business environment, along with good computer skills including Microsoft packages and be educated ideally to A level standard but this is not essential.

* Temporary £10.76 ph
* Benefits
* Career development

ASC will endeavour to provide feedback on CVs but due to high volumes of response, this is not always possible and we do ask that recent applicants do not re-apply at this stage.

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your CV on file to consider you for future opportunities.

ASC Connections is a leading recruitment business specialising within areas of Technical, Business and IT services. We operate as an Employment Business or an Employment Agency for all temporary and permanent roles respectively.

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We have longstanding relationships with some of the best known companies both within the UK and internationally and often on an exclusive basis which allows us to present our candidates with only the best opportunities to support their career development.

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