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Technical Advisor

Job Reference: NT/18273_1497858718
Location: Warwickshire
Discipline: Customer Service
Salary Range:

£8.00 to 10.25 per Hour

Job Type: Contract
 
 

We currently have a fantastic opportunity for a Technical Customer Service Representative to join one of our leading Manufacturing companies based in Warwick. The business encourages self-development and has a track record of retaining employees and promoting within. This is a temporary assignment with prospects of a permanent position.

Key duties of the Technical Customer Service Representative:

* Answering customer inquiries
* Managing complaints to resolution
* Processing orders and shipments
* Resolving warranty claims
* Providing technical support
* Support the Operation to ensure on time delivery is met and the customer is satisfied
* Develop and maintain excellent customer relationships

To be successful in this Technical Customer Service Representative role you will…

* Have previous Customer Service Representative and / or Technical Support work experience
* Have previous experience working within a manufacturing and / or engineering company
* Customer service focused with a proven track record of success
* Effective time management skills
* Experience of meeting and exceeding departmental KPI's
* Excellent communication skills
* Excellent knowledge of Microsoft Office software

The position pays around £8.00 - £10.25 per hour depending on experience. If you feel you meet the requirements for this Technical Customer Service Representative role and would like to apply please follow the instructions below.

ASC Connections is a leading recruitment business specialising within areas of both technical and business services. We operate as an employment business or an employment agency for all temporary and permanent roles respectively. For an extensive range of job opportunities please visit our website at www.asc-connections.com

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