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Oracle Support Team Leader

Job Reference: 32026/LF_1530605249
Location: Manchester
Discipline:/ Information Technology
Salary Range:

£30000 to 35000 per Annum

Job Type: Permanent

Oracle Support Team Leader required for my client, a market leading supplier of innovative software solutions.

Provide Level 2 Support & Development Services to external customers and internal customer with acquired product knowledge.

Activities /Responsibilities include but are not limited to the follow:

* Provide application software development services or technical support typically in a defined project
* Analyse and modify logic in existing applications (Development experience)
* Understanding of program code, testing, debug, implementation and maintaining software applications
* Ability to analyse requirements, maintain, test and integrate application components (Analytical background)
* Hands on defect management skills required
* Monitoring/resolving client support calls using Client Services tool
* Investigative mind set with a willingness to have a go
* Application documentation as required
* Problem determination/triage and defect management of incoming client calls
* Client software data patching
* Good working knowledge of Oracle DB, Linux & Windows
* Produce Monthly Management Reports for clients
* Ownership of standby support requirements for 24/7 out of hours cover
* Understanding of ITIL methodology

The following experience is mandatory for this role:

* SQL Server 2008/2014
* Winforms WPF
* Agile Development Methodologies

A great chance to join an organisation who are leading the software revolution in the energy sector. Interesting products, leading edge technology and a great working environment are all available for the right candidate.

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your CV on file to consider you for future opportunities.

ASC Connections is a leading recruitment business specialising within areas of Technical, Business and IT services. We operate as an Employment Business or an Employment Agency for all temporary and permanent roles respectively.

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