Job Description

A French Speaking Customer Service Advisor role is available working for an e-commerce company based in the Leicester area. A hybrid position, you will be joining a fun and energetic team in a supportive and vibrant environment on a 12 month fixed contract.

Duties of the role include;

  • Translating product information between English and French
  • Main point of contact for French speaking clients
  • Handling customer queries, majority via email
  • Dealing with complaints and order queries (in both English and French)
  • Ensuring excellent customer service is provided

Ideally you will;

  • Be fluent in French and also English
  • Previous experience working in Customer Service
  • Good IT skills, with Microsoft systems, Excel and CRM systems
  • Good problem solving, able to trouble shoot queries

Hours of work are Monday - Friday working either 9:00am - 5:00pm or 8:00am - 4:00pm totalling a 37.5 hour week. Hybrid working, based in the office on Tuesdays and Thursdays. Paying a salary of £22,000p/a bonus.

They offer free parking on-site and are easily accessible via public transport.

If this Customer Service Advisor role is of interest, please Apply or contact Lucy @ ASC Connections for more information.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

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