Job Description

Are you an experienced Customer Service Professional looking for your next opportunity?

We have a fantastic opportunity available!

The company is a successful manufacturing business, this is a temporary to permanent position (around 6 months temporary).

You will be responsible for:

  • Liaising with customers via telephone (also email and very occasionally face to face)
  • Customer order management; from taking the order through to distribution
  • Managing and resolving customer queries/problems
  • Managing and maintaining a computer database
  • Working to KPIs
  • "Upselling" and keeping customers updated on products

We would love to hear from you if you have had the following experience:

  • Previous experience as a Customer Service advisor/agent/representation/assistant
  • Must have excellent communication and problem solving skills
  • Good IT skills

Benefits:

  • Temporary to permanent position, initially paying £10.76 per hour
  • This role will be around 6 months temporary (then transfer to permanent)
  • Full time (Monday to Friday)
  • Excellent training and career progression opportunities.

If you're interested hearing more about this role then please apply online today!

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your details on our talent management system to consider you for future opportunities.

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