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Technical Support Engineer - Injection Moulding

Job Reference: 32685_1537275335
Location: Bedfordshire
Discipline:/ Engineering Management / Manufacturing and Production
Salary Range:

£30000 to 40000 per Annum + Benefits

Job Type: Permanent
 

This leading manufacturer of injection moulded plastic components is currently looking for a Technical Support Engineer to liaise with existing Customers, working alongside sales and development, helping to find solutions to new requirements.

The role will be 70% office based, 30% customer visits.

As Technical Support Engineer, your duties will include

* Key Customer contact / support through site visits establishing new / current requirements for both Sales & Technical support
* Supporting both the Sales & Supply Chain teams with laboratory requests
* Provide technical support for customer visits and technical expertise
* Ensure detailed specifications and briefs are passed to the Laboratory for work, coding and subsequent Customer approval
* Undertake Colour matching processes to meet customer requirements.
* Take ownership / responsibility for any relevant laboratory activities needed to achieve agreed completion dates
* Become proficient in the use of laboratory equipment, test procedures and processes and carry out routine testing as required
* Conduct any other lab duties including sample requests and setting specifications
* Build up an understanding of the commercial justification on all projects
* Producing analytical data in report format for discussion or presentation as required
* Maintain relationships with existing Customers and build new technical contacts

To be successful in the role of Technical Support Engineer, the ideal Candidate will -

* Have a strong knowledge of polymers/plastics
* Have preferably worked in an injection moulding environment
* Have experience in a technical support or sales role, with strong communication skills
* Hold science / polymer related qualifications
* Be confident in front of Customers, and have strong analytical, problem solving and decision making skills
* Preferably have product and process design experience

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your CV on file to consider you for future opportunities.

ASC Connections is a leading recruitment business specialising within areas of Technical, Business and IT services. We operate as an Employment Business or an Employment Agency for all temporary and permanent roles respectively.

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