Enjoy working on client sites providing anything from 1st to 3rd Line support, would you like to work for a company who offer fully supported training? Fancy taking a senior role within the support team, mentoring junior team members and being responsible for the day-to-day running of the Desktop environment and associated technologies?
Senior IT Support Engineer Responsibilities & Skills:
Providing a high level of 2nd line to 3rd Line desktop support covering Microsoft Windows technologies as well as some 3rd line support.
Assisting with upgrades to software and systems.
Excellent customer service skills developed working in an IT service-oriented environment.
Microsoft Desktop operating systems (Windows 7/8/8.1/10)
Microsoft Server operating systems (Windows Server 2008/2008 R2/2012/2012 R2/2016)
Microsoft products including Active Directory, Exchange, Office 365, Microsoft Office Suite
Cisco switching and routing configuration experience
Holding a Full UK driving license, this role will require travel to customer sites with an MCSA or equivalent professional qualification and ideally ITIL foundation level qualification, the Senior Support Engineer will be involved with IT project work, take ownership of complex issues and work closely with IT Management and senior technicians on technical development. This role would also suit someone who has worked in one of the following roles: 3rd Line Engineer, Senior IT Engineer, Onsite IT Engineer or Service Desk Team Leader.
I look forward to discussing this permanent opportunity in more detail with you
Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your CV on file to consider you for future opportunities.
ASC Connections is a leading recruitment business specialising within areas of Engineering & Manufacturing, IT and Supply Chain & Procurement. We also recruit for Business Support roles & Executive level positions. We operate as an Employment Business or an Employment Agency for all temporary and permanent roles respectively.