22 Jobs Found in Leicestershire

1^st line software Support Engineer required for a 12 month fixed term contract (FTC), working with one of the UK's leading software solutions businesses.

The role offers:

• A Competitive Salary
• Giving Back/Charity days
• Quarterly Socials
• Free Parking
• Pension/healthcare

Working partly remotely and partly from offices in Leicestershire you will be working for a "best in class" fast growing software business providing 1^st line software support to a range of external customers.

The role:

• Provide high-level customer service via chat, telephone or email.
• Help customers with questions and allow them to get the most out of the software by resolving their problems so they can focus on what is really important for their business.
• Take initiative and support continuous improvement of the customers experience by proactively identifying and researching potential challenges and creating solutions
• Promoting the online Community, including helping customers register
• Writing, editing, and revising Knowledge Base articles
• Ensure that the quality of the support meets The Customer Service standards by delivering against and exceeding your objectives.

Your experience:

• The ability to develop a broad knowledge of the software and its debugging tools.
• An ability to grasp technical concepts and new product functionality quickly.
• Flexibility and pragmatism, an ability to self-plan and respond to shifting priorities.
• The ability to act as a role model for best practice. You actively promote it. You deliver value to the business, effectively, efficiently and to a high standard.
• Good communication skills.
• You are a confident, clear and warm communicator with a flexible and constructive approach to customers and to the team alike.
• You work at pace, are goal orientated and have a strong delivery focus.

This role would suit a 1^st line services desk, helpdesk or support analyst ideally with 12 months software support experience.

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however, we will keep your details on our talent management system to consider you for future opportunities.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

IT support engineer focusing across 1^st and 2^nd line infrastructure support is required for my client and international specialist manufacturing business.

Support will be provided across 4 sites based in Warwick, Leicester, Redditch & Chesterfield, these sites will be visited weekly so you can be based officially at any of these locations that would be most convenient for you - due to the requirement to visit these locations, only candidates with their own vehicle will be considered.

Benefits include:

• Healthcare/pension
• Free parking
• Full expenses

Working closely with the lead support specialist you will be responsible for the management and maintenance of all IT equipment in line with company procedures and standards. Contribute and assist with the running of Business Systems in use throughout the company. Working with global teams and providing support for local and remote users.

Key functions will include but not be limited to the following:

• IT Server & Network Support
• Configuration & Installation
• Maintenance
• Administration

Technical experience required:

• 1^st / 2^nd line support
• PC, Server and Network management
• Backup Administration
• Active Directory, DNS, DHCP
• Microsoft Windows XP/7/10
• Microsoft Server 2008R2/2012/2016/2019/Hyper-V
• Virtualise Infrastructure Environment
• Microsoft Office Applications (Office Suite, PowerBI etc⣦)

This role would suit either a 2^nd line support analyst or a 1^st line analyst who is keen to progress.

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however, we will keep your details on our talent management system to consider you for future opportunities.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

IT support engineer focusing across 1^st and 2^nd line infrastructure support is required for my client and international specialist manufacturing business.

Support will be provided across 4 sites based in Warwick, Leicester, Redditch & Chesterfield, these sites will be visited weekly so you can be based officially at any of these locations that would be most convenient for you - due to the requirement to visit these locations, only candidates with their own vehicle will be considered.

Benefits include:

• Healthcare/pension
• Free parking
• Full expenses

Working closely with the lead support specialist you will be responsible for the management and maintenance of all IT equipment in line with company procedures and standards. Contribute and assist with the running of Business Systems in use throughout the company. Working with global teams and providing support for local and remote users.

Key functions will include but not be limited to the following:

• IT Server & Network Support
• Configuration & Installation
• Maintenance
• Administration

Technical experience required:

• 1^st / 2^nd line support
• PC, Server and Network management
• Backup Administration
• Active Directory, DNS, DHCP
• Microsoft Windows XP/7/10
• Microsoft Server 2008R2/2012/2016/2019/Hyper-V
• Virtualise Infrastructure Environment
• Microsoft Office Applications (Office Suite, PowerBI etc⣦)

This role would suit either a 2^nd line support analyst or a 1^st line analyst who is keen to progress.

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however, we will keep your details on our talent management system to consider you for future opportunities.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

A successful global manufacturing business supplying to major brands and OEMs, is actively seeking an experienced Manufacturing Manager to take responsibility for their state-of-the-art injection moulding facility and help progress it further.

The company pride themselves on providing an excellent service and have strong core values. They have continued to grow during the pandemic, investing in new machinery to help cope with demand.

This role offers a high degree of autonomy and exceptional career progression for the right individual.

Reporting into the Director your duties as Manufacturing Manager will include -

• Day to day running of a modern moulding facility, ensuring orders are completed to time, quality and budget constraints.
• Managing staff across all functions within Production.
• Providing technical expertise within plastic injection moulding, taking a hands-on approach when required.
• Identifying and implementing Lean / CI initiatives, always looking for opportunities to better the business.
• Management of KPIs, providing regular reports to the Senior Management Team.

To be successful in the role of Manufacturing Manager the ideal candidate will -

• Have a strong background within injection moulding, with an excellent understanding of the injection moulding process.
• Be experienced in running a busy mouldshop with automation/robots, managing teams of over 20 staff.
• Have a solid understanding of Lean Manufacturing, with a proven track record of implementing improvements.
• Be conversant of using SAP/ERP systems

Candidates suitable for the role will already hold, or have held the job title of Mouldshop Manager, Production Manager, Manufacturing Manager, Operations Manager, Process Engineering Manager or Works Manager, and have the ambition to want to move further up the career ladder.

On offer -

This global organisation is able to offer a very alluring opportunity for an experienced Injection Moulding Manufacturing Manager, who wants to help take the business to new heights, whilst furthering their own career.

Based in Leicestershire, this role is commutable from Northampton, Birmingham, Coventry, Corby, Loughborough Nottingham, Derby and Rutland.

If you have the skills and experience mentioned above as well as the confidence in your ability to drive the business forward then apply to this vacancy now!

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however, we will keep your details on our talent management system to consider you for future opportunities.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

Digital Sales Executive (phone based, part remote) required to join an established sales division selling a portfolio of products specific to your division.

The Company:

My client is a UK based international software solutions business that provides solutions specific to market sectors from professional services, manufacturing and not for profit. This modern and forward thinking employee focussed business offer a number of benefits including:

• 25 days holiday
• Free parking (when on-site)
• Flexible/remote working opportunities
• Very high quality offices/working environment
• Generous "matched" pension
• Healthcare
• Charity days
• Quarterly social events
• Excellent/ongoing training development
• Significant chances for progression within the group

The Role:

• Achieve sales of specific modules to the value set by your manager of licence sales in the first year which will grow in subsequent years
• Ensure you generate a strong pipeline of opportunities to enable you to reach your sales target
• Understand the current and future requirements of the client and work to increase the footprint of the business
• Attend Sales training to develop career path
• Always provide the highest level of customer service and technical expertise to customers.
• You may be required to attend exhibitions, host seminars, present sales ideas or attend meetings in support of other salespeople which may include several nights away from home
• Be prepared to organise telephone reference sites or site visits for either your own or other team member's prospects
• To work in accordance with the company's policies and procedures.
• Use social media to drive new contacts and opportunities

Experience required:

If you have professional services (B2B) sales experience then we would like to hear from you, including any experience of selling into Hospitality, Health & Social Care, HR/Payroll and Warehouse/Logistics sectors.

• Experience in selling software or (B2B) Profession Service over the phone is required
• A motivated self-starter who consistently demonstrates an enthusiastic, 'never give up' attitude
• An ability to demonstrate a strong understanding of business processes and practices
• Persuasive and compelling in expressing ideas and concepts
• Strong written communication skills with an attention to detail
• Remain calm and polite at all times, even under intense pressure
• Excellent computer skills specifically with Microsoft Office and Salesforce

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however, we will keep your details on our talent management system to consider you for future opportunities.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

Online Customer Community Manager (remote) required for a permanent role working for my client a software solutions business with over 35000 customers and with over 1 million users.

The role:

The Community Manager is to define and execute the strategy for the continued growth and engagement of the Customer Community aligned to technology industry best practice.

This role will involve cultivation of a collaborative, on-line culture that builds customer trust and loyalty reinforced by relevant, timely and engaging content.

As the Community Manager you will work closely with a large number of key stakeholders to ensure customer and internal adoption/engagement targets are achieved:

• External stakeholders (Customers, partners)
• Internal stakeholders (Support & Customer Success Management)
• Internal stakeholders (Product, Development, Pre-sales, Professional Services) We are looking for a candidate that can embed themselves in further developing the Customer Community, working relentlessly to achieve a vibrant and effective resource for those customers who wish to self-serve. Engaging with key stakeholders/subject matter experts to drive the volume and quality of Community content, interactions and overall internal/external engagement.

Your experience would include:

• Strong Customer Community subject matter expertise ideally obtained within a large software/Tech organisation
• Understanding of Customer Community networks including design, functionality, strategy, reporting etc.
• Understanding of UX design and development of Community platforms to deliver best in class Customer experience.
• Organisational skills to handle multiple priorities in a fast-paced environment.
• Excellent verbal, written, and presentation skills. Excellent communication skills to engage with technical and non-technical peers.
• Experience with salesforce.com products
• Experience working in a Software Support/Customer Success/Operations Function within a Software Support organisation would be a plus
• Ability to document processes and procedures

This role would suit someone with previous experience of customer engagement, community management. Ideally you would be based within commutable distance of Loughborough, however for the right person this role can be 100% remote.

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however, we will keep your details on our talent management system to consider you for future opportunities.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

A specialist manufacturer of extruded products is currently seeking an Extrusion Setter Supervisor due to continued growth. With over 50 years of trading, they are well-established and have the backing of a successful global organisation.

This role will primarily focus on production control, productivity improvements and training of production employees.

As Setter Supervisor your duties will include -

• Ensuring that all products are manufactured to the production plan undertaking regular checks to ensure that all products are made to specification
• Motivating a production team to ensure agreed targets are met by the shift on a continual basis.
• Tool Management / care and preparation
• Maintaining the production plan, daily production and KPI targets; Ensure all plant, processes and equipment are running at an optimum level to ensure that the Production Plan meets customer requirements.
• Setting all the machines with the correct tools to start up the extruders and centre product in a timely manner and in conjunction with the production plan.
• Fault Identification and Rectification; Identify and correct faults on products or obtain assistance from the Production Manager in identifying and / or correcting those faults when required.
• Housekeeping and Continuous Improvements; Take an active role in identifying, developing and implementing process improvements, liaising with all relevant departments.

To be successful in the role of Extrusion Setter Supervisor, the ideal candidate will have -

• Excellent Extrusion technical knowledge
• The ability to operate all ancillary equipment and set this up on the production line as required
• Maintain high standards of housekeeping ensuring materials and the production area are clean, tidy and hazard free at all times.
• Aware of 5S, Lean Manufacturing techniques.
• Experience of supervision / man management

Based in Leicester, this role is commutable from Corby, Nottingham, Grantham, Burton, Nuneaton, Loughborough, Derby, and Rugby.

On Offer -

Salary £27,000

Hours - A choice of 3 shift Monday to Friday (rotating weeks of earlies, afternoons, and nights), or permanent nights Monday to Friday.

APPLY NOW to start your application!

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however, we will keep your details on our talent management system to consider you for future opportunities.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

Due to continued growth, a well-established moulding company with a healthy order book, supplying to a range of sectors, is currently seeking an Injection Moulding Setter to join their team. They have been working throughout the pandemic and require additional support to help the flow of work coming into the business.

As Injection Moulding Setter, your duties will include -

• Tool changing and condition setting
• Trouble shooting and process optimising
• Control of stock in and out of production
• Maintaining a high level of house keeping

To be successful in the role of Injection Moulding Setter, the ideal Candidate -

• Will hold similar experience as Setter, Process Technician, or Toolsetter
• Must be able to set machines from scratch, and resolve any moulding/processing issues
• Will have experience with a range of materials

On Offer -

• A competitive salary of £27-30k OT
• Rotating weeks Monday-Friday of 6-2 / 2-10
• 4% pension contributions
• Stable and friendly working environment

Based on the outskirts of Leicester, this role is commutable from Oakham, Corby, Northampton, Leamington, Burton, Tamworth, Melton Mowbray and Derby.

Apply now to start your application!

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however, we will keep your details on our talent management system to consider you for future opportunities.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

A brand new role has just become available for an experienced Workshop Fitter, working for a hugely successful and rapidly expanding machine tool manufacturer, based in Leicester.

The company have been trading for decades, manufacturing and supplying a wide range of special purpose machinery and capital equipment all over the world. With a growth plan in action, the business are looking to hire experienced mechanical engineers to join their well established team.

Monday to Friday working hours, average 40hrs per week with overtime available too.

Benefits include a highly competitive basic salary, overtime paid after basic hours, company pension, 33 days holiday including bank hols, company sick pay scheme, training and progression plans, bonus structure, and much more

Duties for the role include -

- Carry out mechanical build and assembly of purpose made machinery
- Working from mechanical drawings, schematics and technical instructions
- Carry out fault finding and inspection of all assemblies, then undertake corrective works
- Occasional modifications of parts to fit the purpose, using conventional mills, lathes grinders, and bench fitting techniques
- Assisting with the initial start up phase of the machinery, supporting installation and commissioning engineers
- Ensuring good housekeeping is promoted throughout the whole department

We would love to hear from candidates that have had experience in the following -

- Mechanical Technician, Build Engineer, Assembly Technician
- Proven background in technical build of equipment or machinery within a workshop environment
- City & Guilds Level 3 in Mechanical Engineering or equivalent
- Strong knowledge of fault finding, corrective works and identifying improvements
- Be able to follow technical diagrams and schematics

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however, we will keep your details on our talent management system to consider you for future opportunities.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

Online Community Manager required for a permanent role working for my client a software solutions business with over 35000 customers and with over 1 million users.

The role:

The Community Manager is to define and execute the strategy for the continued growth and engagement of the Customer Community aligned to technology industry best practice.

This role will involve cultivation of a collaborative, on-line culture that builds customer trust and loyalty reinforced by relevant, timely and engaging content. As the Community Manager you will work closely with a large number of key stakeholders to ensure customer and internal adoption/engagement targets are achieved, Including:

• External stakeholders (Customers, partners)
• Internal stakeholders (Support & Customer Success Management)
• Internal stakeholders (Product, Development, Pre-sales, Professional Services)

We are looking for a candidate that can embed themselves in further developing the Customer Community, working relentlessly to achieve a vibrant and effective resource for those customers who wish to self-serve.

Engaging with key stakeholders/subject matter experts to drive the volume and quality of Community content, interactions and overall internal/external engagement.

This role would suit someone with previous experience of customer engagement, community management. Ideally you would be based within commutable distance of Loughborough, however for the right person this role can be 100% remote.

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however, we will keep your details on our talent management system to consider you for future opportunities.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.