342 Jobs Found in West Midlands

3^rd line support technician required to join a well-established IT support and service specialist.

The role

The technician will be providing managed IT services to a wide range of B2B customers over the UK and Europe. This role will require limited travel to customer sites. This role must act as an escalation point for technical queries, design and implement change requests and support service desk incidents

• Possibility to work part remote or entirely remote
• 25 Days Holiday including bank holiday

Activities will include but not be limited to:

Ensure all services requests are dealt with promptly within the agreed SLA (service level agreement). Prioritising workload to make sure calls/work are responded to according to priority whilst adhering to SLAs. Ensuring the customer is clearly kept up to date and informed always.

• Ensure effective logging of every request in the Service Desk Software and CRM
• Support Service desk as required to review incoming request and fact find and categorise and resolve as required
• Fact find and ensure that we have accurate and relevant information from the end user to enable us to troubleshoot the issue.
• Proactively manage existing customer service desks tickets, chasing third parties, customers as required. Ensuring the customer's expectations are managed throughout the process.
• Be able to demonstrate to users how/when they have generated and IT issue through misuse of the system and support them, so they don't cause the same error again.
• Liaising with customers to provide support with regards to networking issues
• To help produce and maintain service desk statistics, reports, checklists and other documentation as necessary. Monitor own workload, outstanding tickets and escalate potential breeches/issues in a timely manner.
• Carry out preventative maintenance and updates on servers.
• Ensure change control procedures are followed for all changes and accurately recorded including updating and maintaining all technical documentation
• Aid with the setup and configuration of smart phones and tablets etc where required
• Be part of an on-call rota
• Technical experience of VoIP, MS server, SQL server, VMware, Active directory, Office 365, Azure

The 3^rd line Technician should have one or more of the following qualifications in a technical subject:

• Microsoft Certified Professional
• Cisco Certified Network Associate (CCNA)
• VMware Certified Professional (VCP) or equivalent
• Microsoft Certified Systems Administrator or equivalent
• WatchGuard or Firewall Certification

This role would suit an experienced 3^rd line support technician with all the relevant skills and experience who is looking to progress a career within a reputable company

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however, we will keep your details on our talent management system to consider you for future opportunities.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

Are you immediately available?

Have you got experience working within Finance or Accounts?

I am currently recruiting for a Manufacturing company in the Coventry area for an Administration Assistant within the Finance department. This is an immediate start role, for approximately 1-2 months on a temporary basis.

Duties of the role will include;

• Processing invoices
• Handling invoice queries
• Inputting information accurately

Any experience of Accounts Payable would be beneficial, attention to detail and accuracy is required. Hours of work are Monday - Friday 8:30am - 5:00pm, (2:00pm finish on Fridays) paying between £12-14p/h dependant on experience.

If this role is of interest, and you are immediately available to start a new role, please Apply Now.

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however, we will keep your details on our talent management system to consider you for future opportunities.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

A CNC Programmer is required for a well established, highly regarded engineering company based in Redditch. With a really low staff turnover, they're seeking a committed machinist with a stable career history and strong work ethic. The site itself is a small workshop that has 2 recently purchased Hurco machines, along with a number of second ops machinery, assembly cells and finishing equipment.

Benefits include an hourly rate of up to £15 p/h, overtime after basic hours paid at Time & 1/3 Weekday, Time & Saturday, 28 days holiday, company pension and various other perks!

This position is working a permanent day shift of 40hrs Monday to Friday, with an early finish each Friday too.

The Role -

- Programming & Setting of a CNC 3 axis Hurco Milling Machine, using Winmax Controls
- Writing new programmes from scratch long hand at the machine
- Full setup including tooling, jigs, fixtures, material, speeds and feeds
- Running a first off for inspection using measuring equipment, before final pass off from QC dept
- Machining of low to high volume batch parts
- Overseeing 2 operators in the team, providing them with setup and ops support when needed
- Producing small to large batch parts from stainless, copper, mild, stainless and other materials

To be successful in this role you will have -

- Proven background in programming and setting of CNC Hurco milling machines using Winmax
- Any previous experience programming turning lathes is highly advantageous
- Experience machining a wide range of materials in small and large quantities
- Confident self starter with the ability to work unsupervised at times
- Flexibility towards overtime as and when required

In addition to the formal package the company promote a friendly environment where all members of the team support each other in terms of hitting production targets, along with strict COVID measures

The business will also consider offering training to an experienced setter operator who has used Hurco machines frequently to edit and setup jobs, plus they have an opportunity to bring in the OEM to offer programming training for the right person.

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however, we will keep your details on our talent management system to consider you for future opportunities.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

Jigging Assembly Operative / Aston / Temp to Perm / £9.00 - £11.78 per hour

We are currently recruiting for a Jigging Assembly Operative to join a world leading surface engineering and heat treatment specialist located in the Aston area of Birmingham.

You will be responsible for assembling pre-made jigs with automotive components.

Duties for this role include;

• Assembling of pre-made jigs with automotive components
• Visual checking and inspection of the products
• Packing, and general warehouse duties
• Operating machinery to "blast clean" components
• Other workshop duties as and when required

You will need to have experience within a fast paced, pressurised, manufacturing company, working within assembly. If you have similar experience within an automotive company that will be greatly beneficial to your application, though any pressurised assembly position will be considered.

The role is a temp to perm contract with permanent positions available after completion of a 13 week probationary period.

You will be working on straight days initially of 8am - 4pm, starting on £8.91 per hour. This will be during your few weeks of training.

Once you have settled in you will move on to a different shift pattern of your choosing. The choices would be;

Permanent Days - 6am - 2pm or 8am - 4pm, paying £9.00 per hour

Double Days - 6am - 2pm / 2pm - 10pm rotating weekly paying £10.40 per hour.

OR Permanent Nights working 10pm - 6am, paying £11.78 per hour.

If you think this Jigging Assembly Operative role is right for yourself then APPLY NOW!

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however, we will keep your details on our talent management system to consider you for future opportunities.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

I am currently working with a successful wholesalers in the Bartley Green area, who are looking to add an Accounts Assistant to their team. The role will be on a part time basis, working 20 hours a week, across either 4 or 5 days.

Duties of the role include;

• Raising customer invoices
• Generating monthly statements
• Handling customer queries regarding payments
• Daily cash posting
• Processing direct debit runs
• Credit control
• General administration; updating account information, adding new account details etc.

The ideal candidate will have;

• Previous experience in a sales ledger role
• Computer literate with knowledge of Excel
• Excellent verbal and written communication skills
• Attention to detail

This is a permanent position, looking to pay £12p/h / £12,480p/a working 20 hours a week, hours and days to be mutually agreed.

If this role is of interest, please Apply Now with an updated CV.

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however, we will keep your details on our talent management system to consider you for future opportunities.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

I am working with a leading Steel Processing site near the Aston area of Birmingham for an Account Manager to support in the development of key accounts. This is a great opportunity to join a vibrant and welcoming team, either as an experienced Account Manager or to develop your career and take the next step.

Duties of the role will include;

• Processing and raising orders
• Managing accounts and developing relationships
• Developing accounts in order to increase sales
• Ensuring deliveries and lead times are adhered to
• Order handling; speaking to different departments to ensure order is fulfilled
• Working closely with internal teams; production, transport, administration etc.

Ideally you will have a background in working for Manufacturing or Engineering companies as an Account Manager or Business Development Executive or working as a Sales Administrator and looking to make the next step up in your career.

Attention to detail and accuracy is forefront in this position, as well as good numerical skills. Any experience using SAP is beneficial. A real drive to achieve results and ensure deadlines are adhered to.

Hours of work are Monday - Friday 8:00am - 4:30pm (1:00pm finish on Fridays) with some flexibility. This is an office based position however some flexibility may be given to working one day remotely once fully trained. This position will be on a temp to perm basis, with the view to move to a permanent contract once 13 weeks have been completed.

Dependent on experience, the salary would be between £27-33,000p/a

If you are interested in this vacancy, please Apply Now with an updated CV or contact Lucy @ ASC Connections

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however, we will keep your details on our talent management system to consider you for future opportunities.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

A well established OEM of CNC machine tools, Additive and turnkey solutions is recruiting for an experienced Additive Manufacturing Sales Manager to join their expanding team.

With a reputation for exceptional quality and reliability, their machine tools and product solutions are globally recognised as a premium brand. They supply a wide variety of manufacturing sectors including MOD, Aviation, Automotive, Oil & Gas, Motorsport, and much more. There's a UK Headquarters where the machinery is showcased and demonstrated to it's customers, plus you'll be given all the tools and support needed to succeed in this role.

Benefits including an excellent base salary of £48 - £49K basic uncapped commission structure, company vehicle, mobile phone & laptop, 36 days holiday, private pension, healthcare, death in service and yearly salary reviews.

Responsibilities for the role include -

• Managing the commercial relationship and development of both existing and new customers across the UK
• Develop key customer relationships, together with attracting and building on these relationships to maximise sales growth
• To continuously add value to the prototyping and lower-volume / bespoke solution requirements of the customer
• Work with project managers on technical realization of part production by assisting with customer needs specifications
• Develop solutions for new customers, using your strong problem-solving skills to identify needs and formulate technical solutions with our commercial service teams
• Support the Sales Director in negotiations, ensuring that both the Operational needs and costs are met and that the customer needs and expectations are supported
• Coordinate and chair meetings with customers, ensuring strong relationships are built
• Ensure the delivery of financial KPI's in relation to volume, sales and profit, as well as forecasting
• Provide input to commercial strategy programmes and innovation solutions, as well as budget planning in support of relevant projects and new business acquisition
• To plan, attend and deliver demonstrations of equipment, support trade fairs and exhibitions throughout the year

To be successful in this role, the suitable candidate will have the following skills and experience -

• Sales management experience within additive manufacturing / 3D printing
• Strong negotiation skills with a consultative sales approach
• Comfortable giving presentations
• Networking, interpersonal, relationship building & stakeholder management skills
• High levels of commercial awareness and an astute eye for identifying commercial opportunities.
• Analytical and good with data; including, sales and marketing trends, benchmarking, joint business plans, and forecasting
• Creative and strategic thinker, able to challenge established ways of doing things

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however, we will keep your details on our talent management system to consider you for future opportunities.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

Have you got experience working for Manufacturing or Engineering companies?

Are you immediately available to start a new role?

I am working with a large successful Manufacturing company in the Smethwick area who are looking for a Service and Spares Coordinator to join them on a temporary basis initially.

Duties of the role will include;

• Raising PO numbers and liaising with suppliers
• Providing quotes and advising on parts orders
• Monitoring stock movement
• Corresponding with technicians regarding delivery dates ensuring the correct lead times are given
• Checking invoices
• Arranging transport and necessary paperwork is completed
• General administration

Ideally you will have a minimum of 1 year experience in a similar position in the Manufacturing or Engineering Industries. If you are immediately available, there is an immediate start available for the right person.

This is an ongoing temporary position paying £9.50-10.00p/h. Hours of work are Monday - Friday 8:00am - 4:00pm with a 30 minute lunch.

If this role is suitable for you, please Apply Now with an updated CV or call Lucy @ ASC Connections on 01902 771 443.

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however, we will keep your details on our talent management system to consider you for future opportunities.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

IT support Engineer required to join an established team of internal support engineer working with my client, a West Midlands based logistics business.

• Free Parking
• Salary to £35k
• 28 days holiday including bank hols

Working in a small team, the role will be responsible for the availability and performance of the groups IT systems, covering servers, switches and telecoms. The role will be responsible for problem resolution and proactive maintenance of infrastructure equipment.

Job Objectives

• Work within the IT team, responding to incident and problem tickets on our helpdesk software
• Deploy and distribute desktop equipment to users
• Manage and maintain the Windows Server and Active Directory environments
• Manage virtualisation technologies like Hyper-V and VMware
• Responsible for network management including switch and wireless configuration
• Maintain systems security and virus detection systems
• Support users on desktop applications, including Dynamics Navision, Office 2019 and several bespoke systems
• Maintain and implement documentation on systems and services
• Keep up to date with technology and service developments within the industry and make recommendations where appropriate
• Liaise with 3^rd Party companies or contractors to resolve issues where required
• Identify Improvement Points throughout the business and make recommendations
• Training of staff on IT systems
• Assisting the other members of the team resolve issues
• Ensure policies and procedures are followed throughout the organisation and breaches are reported to your team leader

Skills - Required

• Microsoft Windows Server 2008/2012/2016 administration
• VMWare & Hyper-V Virtualisation Technologies
• Active Directory Management and GPO administration
• Microsoft Exchange 2016 administration
• Microsoft SQL Server 2008 administration
• Backup and DR solutions
• Terminal Services administration
• Knowledge of Cisco networking technologies
• Telecoms administration
• Networking Principles
• SharePoint Administration
• Server Hardware and Management including Storage Arrays
• Excellent communication skills and provide exceptional service

This role would suit a West Midlands based IT Support Engineer at 2^nd line as a minimum

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however, we will keep your details on our talent management system to consider you for future opportunities.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

A well-established and respected trade moulding business is looking for an Injection Moulding Technician to join their growing Dudley based facility. This company has not only withstood the problems caused by COVID and Brexit, but they've managed to grow. Being a trade moulder they were able to focus on businesses that have thrived through this pandemic and adapt to demand in order to expand.

As injection Moulding Technician, your duties will include -

• Carrying out tool changes safely and efficiently
• Condition setting, making sure that scrap levels and cycle times fall within targeted parameters
• Carrying out continuous improvement projects
• Tool and material trials
• Trouble shooting process issues
• Basic maintenance

To be successful in the role of Injection Moulding Setter Technician, the ideal candidate will -

• Have in-depth experience of injection moulding, being able to set from scratch
• Be knowledgeable with a variety of materials
• Be able to confidently trouble shot and resolve moulding issues such as short shorts, flashing, etc
• Have experience of process optimisation - speeding up cycle times and reducing scrap.

Based near Dudley, this role is commutable from Birmingham, Telford, Wolverhampton, Lichfield, Cannock and Worcester.

On offer -

• A salary of £28-30k
• Working rotating weeks of earlies and lates, Monday-Friday

Apply now to start your application and speak to a consultant!

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however, we will keep your details on our talent management system to consider you for future opportunities.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.