31 Customer Service Jobs Found

An Assistant Customer Service Manager role is available to join a large manufacturing company based in the Basingstoke office. This is an office-based position, working full time.

Duties of this Assistant Customer Service Manager role include;

• Supervising a small team of service engineers who are remotely based
• Handling incoming enquiries via phone and email
• Liaising with engineers and internal teams to resolve queries
• Schedule travel and hotel arrangements for engineers to visit on site
• Schedule engineers visits and liaise with customers to ensure a resolution is met
• Building and developing relationships with customers and ensuring all their requirements are met

Ideally you will have;

• Worked in customer service within manufacturing or engineering
• Technical customer service experience
• Previous experience managing a team who are remote/contractors

This is a great opportunity if you have previously worked as a Service Engineer and are looking for an office-based role, or have worked in a Technical Customer Service role within manufacturing or engineering industry.

This Assistant Customer Service Manager is offering;

• Office-based hours of M-F 8am - 4:30pm
• Salary of £36-40k bonus
• Generous auto enrollment pension scheme
• 25 days annual leave bank holidays

If you are interested in this Assistant Customer Service Manager role, please Apply or contact Lucy @ ASC Connections for more information

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

An opportunity has arisen for an analytical and detail-orientated Administrator to join a small growing company in the Sutton Coldfield area. Joining a small team, you will be working directly with the Commercial Director, Sales Manager and Director.

A detail-orientated, process driven role you will be responsible for;

• Raising sales invoices and purchase orders
• Administrative support to the sales team, processing orders
• Handling incoming calls, dealing with queries
• Ensuring systems are kept up to date
• Investigative work including analysis and systems reconciliation
• Handling technical enquiries related to software
• Using Sage50 and CRM systems to track and monitor orders

This is a very business critical role where accuracy and attention to detail is vital, any prior experience processing orders and/or working with accounts and figures on Microsoft Excel is beneficial. A moderate understanding of Microsoft Excel is vital and prior experience working as an Administrator.

Opportunities are available to progress in this Administrator role and learn various parts of the business, including compiling operational reports, an introduction to accounts and finance duties or into office management.

Offering a salary of £23-26,000p/a working Monday - Friday 9am - 5:15pm full time based in the office in Sutton Coldfield. Close-by to Sutton Coldfield train station and with free parking on site.

Ideally with a view to start in December 2022 / January 2023, interviews to take place November 2022.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

An Administrator vacancy has arisen to join a Fabrication company near the Canley area of Coventry. Joining a small vibrant team, you will be supporting the Sales team with administrative tasks.

Duties of this Administrator role include;

• Processing sales orders
• Processing invoices and delivery notes
• Booking in deliveries
• Handling customer enquiries via phone and email
• Networking internally to ensure orders are processed and delivered on time

An office-based role, near the Canley area of Coventry. Parking available on-site and accessible via public transport. Working full time Monday - Friday 9am - 5pm offering a salary of £20-22,000p/a dependent on experience.

Ideally you will have;

• A confident telephone manner
• Able to manage a busy workload and work to deadlines
• Good IT skills
• Prior administrative experience

If you are interested in this Administrator role please Apply today or contact Lucy @ ASC Connections for more information.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

An Administrator vacancy has arisen to join a large supplier and distributor within FMCG based in the Aston area. A full-time office based position, this an opportunity to join an industry leading company in a varied and exciting role.

Duties for the Administrator will include;

• Sales order processing and management
• Checking POD's, liaising with transport companies and external customers
• Producing invoices, handling invoice and order queries
• Waste analysis and reporting
• Handling incoming calls, resolving queries and diverting calls
• Supporting the administration team and other internal departments
• Providing cover on Reception and other administrative duties

To be considered for this role you will ideally need the following experience;

• Confident telephone manner
• Good computer skills, able to pick up new systems quickly
• Able to work to deadlines, and manage a varied and busy workload
• A background of administration within either FMCG, Manufacturing or Engineering would be beneficial
• Excellent communication skills

Working Monday - Friday 8am - 5pm, this a full-time office based role. Offering a salary of £22,000p/a. If you are interested in this Administrator role please Apply today or contact Lucy @ ASC Connections

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

An industry leading Manufacturing company based in Warwick are looking for a Customer Service Administrator to join them on a temp-to-perm basis. A varied position, you will be responsible for handling technical queries and processing orders.

Duties of this Customer Service Administrator role include;

• Query handling, delivering excellent customer service
• Managing and developing relationships with customers
• Order processing received by phone and email
• Assist with queries relating to orders, prices and parts
• Ensure orders are processed within agreed SLA's
• General adhoc administration

Any experience of the following would be beneficial;

• Excellent customer service within Manufacturing or Engineering
• Using Salesforce to process orders
• Query handling relating to parts or orders
• Sales order processing

Hybrid working available, with 3 days office based and 2 days working from home. Offering a salary of £26,000p/a working 37.5 hours a week Monday - Friday with some flexibility in hours. Once on a permanent contract, annual leave allowance of 25 days bank holidays.

If you are interested in this Customer Service Administrator role, please apply today with an updated CV or contact Lucy @ ASC Connections for more information.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

A leading UK manufacturer of home furnishings is actively looking for someone to join their team as a Supply Planner. The main purpose of this role is to manage the company's stock and Inventory whilst ensuring materials quality through working with suppliers.

As the Supply Planner, your duties will include -

• Ensuring an accurate baseline of stock is in place and then working with the department to ensure this satisfies production requirements.
• Liaise with suppliers to ensure not only efficient, on-time delivery but also product quality is of a high standard.
• Work with the production team to ensure accurate stock forecasting.

To be successful in the role of their Supply Planner, candidates will -

• Have a background in material planning and inventory, ideally with some purchasing experience thrown in.
• Great eye for detail and time management is essential for the role
• Ability to use a range of inventory systems
• Good overall IT skills
• Baseline knowledge of shipping, both import and export

What is on offer for you as Supply Planner-

• 40 hour working week- Mon - Friday - 7am - 4.30pm
• 28 days holiday (including statutory), rising by one day over five years, with each completed year of service.
• Life Assurance covering your annual salary.
• Free car parking, Discounted Gym Membership, and access to an Employee Assistance Programme, offering counselling support, legal guidance, and medical advice from qualified nurses, for you and your immediate family.
• Free Flu Jab voucher every Autumn.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

An opportunity has arisen for an analytical and detail-orientated Administrator with experience within accounts.

A detail-orientated, process driven role you will be responsible for;

• Raising sales invoices and purchase orders
• Administrative support to the sales team, processing orders
• Handling incoming calls, dealing with queries
• Ensuring systems are kept up to date
• Investigative work including analysis and systems reconciliation
• Handling technical enquiries related to software
• Using Sage50 and CRM systems to track and monitor orders

This is a very business critical role where accuracy and attention to detail is vital, any prior experience processing orders and/or working with accounts and figures on Microsoft Excel is beneficial. A moderate understanding of Microsoft Excel is vital and prior experience working as an Administrator with excellent numeracy skills.

Opportunities are available to progress in this Administrator role and learn various parts of the business, including compiling operational reports, an introduction to accounts and finance duties or into office management.

Offering a salary of £22-25,000p/a working Monday - Friday 9am - 5:15pm full time based in the office in Sutton Coldfield. Close-by to Sutton Coldfield train station and with free parking on site.

Ideally with a view to start in December 2022 / January 2023, interviews to take place November 2022.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

Working for a leading global manufacturing company, a Customer Service Coordinator position has arisen, joining a small and welcoming team with flexible hours and hybrid working.

A pivotal member of the Customer Service Team, you will be ensuring the customer receives first class service at all times.

Duties of this Customer Service Coordinator include -

• Handling incoming queries and concerns via phone and email.
• Investigating and resolving any customer complaints.
• Processing orders and raising quotations.
• Ensure order and schedule timescales are adhered to.
• Analyse and problem solve queries.

Customer Service Coordinator desirable skills and experience -

• Experience working within a similar role - ideally Manufacturing, or Engineering.
• Confident speaker and problem solver with key clients.
• Strong attention to detail and awareness of compliance procedures.
• Sales order processing and quotations experience
• IT literate, able to use MOS and CRM's to a competent level.

Benefits for this Customer Service Coordinator position include -

• Starting salary of £22-24,000p/a plus bonus
• Very flexible working hours for all staff.
• Hybrid working option
• Modern day office space and the use of dual screens.
• Bespoke training program.
• Free parking.

If you have worked in Customer Service or Sales Administration and you are looking to join a supportive and friendly team, please Apply Now with an updated CV or contact Lucy @ ASC Connections for more information.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

An Internal Sales vacancy has arisen based in a brand new modern office in Redditch, ideal if you have worked in Sales or Customer Service within Logistics, Manufacturing, Recruitment or Property and looking to develop and build a career with a successful and growing business.

Working for a Logistics company, you will be joining a vibrant Internal Sales team in a modern office based in the Redditch area, you will be responsible for key accounts and developing relationships in order to increase sales.

Duties of this Internal Sales role include;

• Account management
• Calculating and negotiating quotations
• Developing relationships with clients
• Reestablishing lapsed accounts

Ideally you will have the majority of the following experience;

• Good customer service and relationship building skills
• Confident in negotiation processes
• Good numerical skills
• Calculating quotes
• Excellent attention to detail and a 'can-do' attitude
• Any import/export and logistics experience would be beneficial

A permanent Internal Sales vacancy, office based working Monday - Friday 9am - 5:30pm. The salary will be dependent on experience between £21-25,000p/a. Due to the location, ideally you will have your own transport.

If this role is of interest, please Apply or contact Lucy Ward @ ASC Connections for more information.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

An opportunity has arisen for an analytical and detail-orientated Administrator with experience within accounts.

A detail-orientated, process driven role you will be responsible for;

• Raising sales invoices and purchase orders
• Administrative support to the sales team, processing orders
• Handling incoming calls, dealing with queries
• Ensuring systems are kept up to date
• Investigative work including analysis and systems reconciliation
• Handling technical enquiries related to software
• Using Sage50 and CRM systems to track and monitor orders

This is a very business critical role where accuracy and attention to detail is vital, any prior experience processing orders and/or working with accounts and figures on Microsoft Excel is beneficial. A moderate understanding of Microsoft Excel is vital and prior experience working as an Administrator with excellent numeracy skills.

Opportunities are available to progress in this Administrator role and learn various parts of the business, including compiling operational reports, an introduction to accounts and finance duties or into office management.

Offering a salary of £22-25,000p/a working Monday - Friday 9am - 5:15pm full time based in the office in Sutton Coldfield. Close-by to Sutton Coldfield train station and with free parking on site.

Ideally with a view to start in December 2022 / January 2023, interviews to take place November 2022.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.