116 Marketing, Business Support Jobs Found

CRM & Insights Manager required to deliver an ambitious and industry leading CRM strategy. Designing engaging and nurturing user journeys and comms, directly impacting vital acquisition, revenue and retention targets. Responsible for developing customer and audience segmentation strategies that support customer retention and increase lifetime value.

Benefits Include:

• Hybrid Working
• Staff Discounts
• 25 days hols B'hols
• Flexible Hours

I would like to talk to candidates who:

• Have at least 3 years' experience within a similar role - CRM or Insight Analyst
• have the ability to translate data and numbers in a visual and compelling way with clear actions
• Experienced with email marketing platforms
• Knowledge working with CRM campaign planning, development, and end-to-end execution in a fast paced, high volume campaign environment
• Who have in depth knowledge of customer segmentation models, LTV cohort analysis, personalisation campaigns, and A/B testing (preferably in an e-commerce environment)
• Strong problem solving skills, comfortable making data driven decisions to continuously improve campaign performance and forecasting
• Excellent track record in driving the strategy and optimisation of CRM campaigns across multiple customer touch points and trading channels

Role & Activities required:

• Work with IT and commercial and the wider marketing team to build market leading customer journeys to improve customer acquisition and retention
• Use analytics to find trends and insights to drive business improvement
• Ensuring the CRM platform captures all required information at key points in the customer cycle
• Mapping customer journeys by analysing touch points along the sales funnel and maximising commercial opportunities with the data
• Working with and improving existing systems such as ESP, Website, Business System, CS System in the way they facilitate acquisition, retention and loyalty
• Migrating different communication channels to more effective, cost-worthy ones
• Overseeing direct communication with customers through all platforms and monitoring customer complaints
• Ensure that we adhere to email relevant rules and regulations, including GDPR
• Develop an in-depth understanding of the customer journey to create highly relevant and personalised CRM
• Monitor competitor activity & implement tactical campaigns to increase market share
• Identifying new leads and target audiences to optimise ROI
• Drive the CRM campaign strategy to increase loyalty and improved retention of customers
• Develop new communication strategies to support customer acquisition and retention - multi step, multi-channel programmes that build customer engagement, life time value and support our business KPIs

This role would suit candidates who are within a commutable distance of Evesham and have a background in CRM management, customer insight and marketing. For further details please apply to this advert and we will respond to your application asap.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

Product Manager

A designer and manufacturer of industrial capital equipment supplied globally, is now seeking a Product Manager to join their Redditch based facility.

As Product Manager you will take responsibility for a range of electro-mechanical products, ensuring continued innovation and profitable growth. You will discuss and understand customer requirements in order to ascertain whether the business can meet their requirements. Pricing structures, sales presentations and distributor & sales company support will be provided by you.

Your main responsibilities include:

• Manage Voice of Customer (VoC) research and develop business around results
• Take a lead on growth and management of full product range
• Detailed product definition, business case development, market analysis and technical support
• Create and deliver action plans relating to profitability and growth of specific product lines
• Working with the Marketing and Sales Team, you will create and present business case and product definitions for all new product proposals
• Expand on existing markets and develop new ones through market research, customer communication and competitor analysis
• Ensure appropriate marketing is in place for your respective product ranges

The ideal candidate will be experienced in product management, marketing, engineering and sales within a customer focused business. A degree or equivalent in Mechanical Engineering or Marketing is required as well as in depth knowledge and understanding of customers, competitors and the market in your previous role/s.

Due to a recent acquisition, this business is undergoing high levels of growth which makes this an opportunity that could easily take you to retirement, offering training and a clear career path to fulfil your aspirations. An excellent benefits structure is in place as well as longevity not offered by many employers at the moment.

If you believe you have the skills required and you're looking to join a forward-thinking business, please hit the 'apply now' button in the advert.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

A part-time Administrator vacancy has arisen to join a successful Mechanical Engineering company in the Dudley area. Working in a small friendly team, you will have experience of Administration within Engineering or Manufacturing as well as some accounts experience.

Responsibilities in the role include;

• Preparing accounts to trial balance
• Sales order processing
• Raising PO's and liaising with suppliers
• Managing stock control and turnover
• Raising and checking invoices, issuing delivery notes
• Handling incoming calls, dealing with order enquiries
• General office administration

Ideally you will have strong organisation skills, moderate experience with Excel and strong administration and customer service experience.

Working part time 28-30 hours across 5 days Monday - Friday paying a salary of £15 - 16,000p/a (£10.30p/h). Ideal if you are without a notice period or a short notice, as looking to start in August 2022.

If this role is of interest, please contact Lucy @ ASC Connections on 01902 771 443 or Apply Now!

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

A French Speaking Customer Service Advisor role is available working for an e-commerce company based in the Leicester area. A hybrid position, you will be joining a fun and energetic team in a supportive and vibrant environment on an 18 month contract.

Duties of the role include;

• Translating product information between English and French
• Main point of contact for French speaking clients
• Handling customer queries, majority via email
• Dealing with complaints and order queries (in both English and French)
• Ensuring excellent customer service is provided

Ideally you will;

• Be fluent in French and also English
• Previous experience working in Customer Service
• Good IT skills, with Microsoft systems, Excel and CRM systems
• Good problem solving, able to trouble shoot queries

Hours of work are Monday - Friday working either 9:00am - 5:00pm or 8:00am - 4:00pm totalling a 37.5 hour week. Hybrid working, up to a maximum of 3 days office based per week. Paying a salary of £22,000p/a.

They offer free parking on-site and are easily accessible via public transport.

If this Customer Service Advisor role is of interest, please Apply or contact Lucy @ ASC Connections for more information.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

Are you passionate about developing relationships and securing new business?

Do you want to work for an award winning Design Consultancy who value quality and innovation?

An international Product Design Consultancy are looking to hire a Business Development Consultant to generate new business leads. Reporting directly into the Business Development Manager, you will be working with a diverse range of clients, securing and developing new business.

Constant training and development will be provided especially within the first 3 months of the role which will be spent understanding the design and core services on offer before moving on to secure and develop new clients.

Duties of the role include;

• Developing relationships with current clients and contacting lapsed ones
• Contacting potential clients, mainly via LinkedIn and identifying opportunities
• Consistently undertaking learning and studies inhouse to understand the constantly developing technologies
• Being a key contact between the company and the broader community
• Proactively generate new opportunities and follow up with any enquiries and quotes
• Representing the brand at trade shows and events
• When required, travel in the UK and overseas

Preferably Cardiff based, you will mainly be operating from the Head Office. UK and overseas travel will be required, overseas will be no more than 6 times a year. Due to visiting UK based clients, you will need to have a full driver's license.

Ideally you will have;

• A degree in Marketing, Business, Product Design or Graphic Design etc
• Proven experience of lead generation and converting leads into sales
• Aptitude for opportunity spotting
• Understanding of product development or innovation
• Experience of presenting and communicating complex subject matter
• Full drivers license

Offering a starting salary of £31,000 with excellent annual leave structure of 25 days 12 bank holidays (with an increase of 5 days after 1 year of service), Christmas shutdown and all expenses paid for travel, meal allowances and hire cars available for UK travel.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

A Senior Business Analyst position has become available at a fast-growing independent Strategic Consultancy business who specialise within Marketing Technology Strategy.

As a Senior Business Analyst, you will report directly to the senior consultant, and will be responsible for stakeholder engagement and management along with various other key activities.

Benefits include:

• A salary ranging from £60,000 per year.
• Flexible schedule
• Work from home initially, however ability to reliably commute to Greater London.
• 6-month fixed term contract

As a Senior Business Analyst, you will be responsible for:

• Stakeholder engagement and management- conduct interviews, round tables, facilitate workshops, observational analysis to elicit business requirements.
• Capture and document business objectives, business goals, success factors and key performance metrics for transformation projects.
• Conduct business process analysis and modelling on the current and target state, using BPMN c2.0 or equivalent industry standard methodology.
• Data Analysis and modelling for the ability to work alongside the data analyst.
• Identify process and product configuration or integration enhancements that support client strategies, goals and agreed KPIs.
• Carry out competitive analysis and market analysis projects.

I am looking to speak with individuals who have:

• 8-10 years' experience within FMCG/ Supply Chain with a good knowledge of E2E packaging processes and technology.
• A can-do attitude.
• An excellent communicator. Comfortable working on multi-million-pound projects.
• Subject expert in common delivery models like Agile, Plan-based etc.
• Comfortable working within governance based, entrepreneurial environments.
• IIBA/BCS qualification or equivalent.
• PowerPoint and Excel Skills. The ability to extrapolate and present complex data, simply and visually.
• Familiarity with business case creation and methodologies.
• Natural problem solver.
• Attention to detail
• Ability to work under pressure whilst maintain standards.

Offering a competitive salary, you will be working Monday- Friday, from home to begin with until a hybrid model is implemented.

For this reason, the successful Senior Business Analyst will be reliably able to commute to Greater London when required.

The role is highly specific and to be considered a bachelor's degree must be attained. You must also be IIBA or BCS qualified, with a minimum of 8 years in Business Process Modelling and 8 years' experience conducting workshops.

The successful individual MUST have exceptional experience within conducting workshops and mapping the current state process. You must also have an in depth understanding of BPMN and UML as well as conflict management and problem-solving skills. You MUST also come from a marketing background. This client is looking for a self-starter with experience working within companies either from a production, advertising or farming background.

I am looking to fill this vacancy ASAP. So, if you are looking to merge into a rapidly growing firm, please apply today!

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

Are you passionate about Customer Service?

Is organisation, accuracy, and attention to detail important in every role you do?

Based in the Studley area of Redditch, an opportunity has arisen for a Customer Service Administrator to join a successful Logistics company. Working in a small team, responsible for ensuring orders are processed on time and delivering excellent customer service.

Duties of the role will include;

• Processing orders on SAP
• Inbound and outbound customer service
• Handling any invoice queries
• Arranging deliveries and collections
• Providing depots/hauliers with correct documentation

Office based full time, working Monday - Friday 9am - 5pm (with some flexibility on start/end times). You will also be required to be 'on call' approximately once every 6-8 weeks, with a premium paid for doing so.

Offering 25 days holiday bank holidays, pension contribution and with free parking on site.

If you have commercial Customer Service experience and want to join a professional environment where you can develop your full potential, please Apply!

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

A manufacturer and supplier of electro-mechanical products used in a diverse range of industries, is now seeking a Product Manager for this newly created position.

This is a new position, so whilst the role will mould around the successful individual, they have a very clear idea of what they're looking for. Reporting to the VP of Marketing & Product Management Europe, you will take an innovative approach to find new applications for the company's existing products as well as work closely with the R & D team to develop new ones. With a lot of your time talking to existing and potential customers, supporting the sales teams to produce solutions relating specifically to their electro-mechanical product range, you will help steer the company to continued growth and diversity.

Some of your main responsibilities will be:

• Delivering the company's global technology development plan
• Development of future product strategy
• Execution of the product road-map
• Management of hardware and systems teams for the execution of the product
• Cost control
• Reviews and key stakeholder engagement (internal and external)
• Working alongside the Conformance Manager to ensure regulatory compliance, stakeholder sign-off and release to manufacture
• Change control procedure

The ideal candidate will be an experienced Product Manager from an electrical or mechanical engineering background, able to understand 3D models and work with customers to come up with solutions that best suit their applications.

This global organisation is able to offer a very compelling opportunity for an experienced Product Manager, who wants to make their mark on a growing business which will dictate the future success of their European venture.

If you have the skills and experience mentioned above as well as the confidence in your ability to pave the way for this Product Management Function, then please apply via the link to this advert.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

A Senior Business Analyst position has become available at a fast-growing independent Strategic Consultancy business who specialise within Marketing Technology Strategy.

As a Senior Business Analyst, you will report directly to the senior consultant, and will be responsible for stakeholder engagement and management along with various other key activities.

Benefits include:

• A salary ranging from £60,000 per year.
• Flexible schedule
• Work from home initially, however ability to reliably commute to Greater London.
• 6-month fixed term contract

As a Senior Business Analyst, you will be responsible for:

• Stakeholder engagement and management- conduct interviews, round tables, facilitate workshops, observational analysis to elicit business requirements.
• Capture and document business objectives, business goals, success factors and ley performance metrics for transformation projects.
• Conduct business process analysis and modelling on the current and target state, using BPMN c2.0 or equivalent industry standard methodology.
• Data Analysis and modelling for the ability to work alongside the data analyst.
• Identify process and product configuration or integration enhancements that support client strategies, goals and agreed KPIs.
• Carry out competitive analysis and market analysis projects.

I am looking to speak with individuals who have:

• 8-10 years' experience within FMCG/ Supply Chain with a good knowledge of E2E packaging processes and technology.
• A can-do attitude.
• An excellent communicator. Comfortable working on multi-million-pound projects.
• Subject expert in common delivery models like Agile, Plan-based etc.
• Comfortable working within governance based, entrepreneurial environments.
• IIBA/BCS qualification or equivalent.
• PowerPoint and Excel Skills. The ability to extrapolate and present complex data, simply and visually.
• Familiarity with business case creation and methodologies.
• Natural problem solver.
• Attention to detail
• Ability to work under pressure whilst maintain standards.

Offering a competitive salary, you will be working Monday- Friday, from home to begin with until a hybrid model is implemented.

For this reason, the successful Senior Business Analyst will be reliably able to commute to Greater London when required.

The role is highly specific and to be considered a bachelor's degree must be attained. You must also be IIBA or BCS qualified, with a minimum of 8 years in Business Process Modelling and 8 years' experience conducting workshops.

I am looking to fill this vacancy ASAP. So, if you are looking to merge into a rapidly growing firm, please apply today!

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

A manufacturer is recruiting an experienced Purchasing Administrator to work from their Leeds headquarters. You join the small purchasing team and take responsibility for a selection of suppliers with the purpose of building strong supplier relationships and negotiating favourable terms.

As Administrator the shift will be Mon/Tues 7.30 am to 16:30 pm, Wed/ Thurs 7.30 am to 16:15 and Fri 7.30 am to 12 noon. Join a company with great perks such as 25 holidays plus 8 bank holidays, a private pension scheme with a 7.5% matched contribution, and a quarterly bonus paid based on company productivity levels.

As the Purchasing Administrator you will support the Purchasing Manager:

• Assisting the team with general administration, raising PO's, and agree delivery dates with suppliers
• Use SAP to create and maintain supplier records, set up new items, and create reports.
• Investigate and resolve any invoices queries
• Ability and desire to contribute to the development of the company through involvement in continuous improvement projects/activities
• Undertake any other duties as required by the Head of Purchasing

To be successful in this role you will have:

• Excellent IT skills including a good understanding of Microsoft Excel and previous experience using SAP or a similar ERP system
• Strong organisational skills including the ability to manage multiple tasks simultaneously
• A high level of attention to detail ensuring data is accurately recorded.
• Exceptional interpersonal skills with the ability to communicate clearly with other areas of the business across both sites in Leeds and Leicester.
• Maintaining an excellent 6S/housekeeping standard

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.